NEW SHIPPING LOCATIONS
We can only send cheese to limited locations across EASTERN NSW, ACT METRO and MELBOURNE METRO. Unfortunately we are no longer able to send cheese to other areas as we have lost excessive amounts of money through cheese not arriving fast enough and at a temperature acceptable to the consumer. For some options for those areas please see our Where to Buy.
Please see map guide below, if you are unsure please CONTACT US before placing your order.
ONLINE SHOPPING - IMPORTANT INFORMATION
We can only send cheese to limited locations across Australia. Please see map below, if you are unsure please CONTACT US before placing your order. In the event we cannot guarantee fast shipping to your address we will contact you and issue you a full refund.
Deliveries are dispatched Tuesdays ONLY of each week. In the event that any of these week days are a Public Holiday no dispatch will occur on that day.
Orders are shipped in foam boxes with ice bricks via a standard courier. This is not refrigerated in transport.
Dependent upon your location most orders will be received by the recipient within 48 hours of dispatch. You will be notified when your order has been despatched, it is advisable that someone is home for collection to ensure cheese is not left unattended to. It is not unusual, when receiving your package, to find that the ice bricks have melted and the box temperature is higher than your refrigerator temperature. Please place your cheese into your refrigerator as soon as possible, please do not panic if it is warm, we often mature cheese at 10-14 degrees which hastens the maturing process. It may also be slightly out of shape, however it will not be harmed, but it may have a strong cheesy smell. We do not receive any insurance or cover for cheese when we send it so purchasing is at your own risk.
Cost of delivery PER ADDRESS is $18.00 per order (free when you spend over $250). ACT is $20 and VIC is $35. We are not able to deliver to Post Office Boxes, we must have a physical home or business address.
If you have purchased cheese as a gift it is highly advisable to contact the recipient and let them know to look out for the gift parcel to avoid disappointment from an overlooked parcel that has been left out at the nominated address!